Service Uptime Guarantee in Shared Website Hosting
Our shared website hosting solutions come with a 99.9% service uptime guarantee. We're able to achieve that by using a revolutionary cloud hosting platform in which every single service (files, e-mail messages, databases, etc.) has its own set of servers. We do not run everything on one machine as most companies do, so we have basically got rid of the downtime of any service and even in peak times we can balance the load between web servers for the best possible performance of your sites. If one machine fails, the other ones in the cluster will take over in order to ensure the continuous work of the web sites. To prevent infrastructural difficulties, our hosting server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make certain that site visitors will be able to reach your internet sites no matter what. We also have a crew of skilled professionals overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server solution from our company, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a modern cloud web hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, statistics and databases are all addressed by their own clusters of servers, so even when there is a trouble with one web server, your web sites will not be affected in any way. This enables us to offer you a much more stable website hosting service as compared with providers that run everything on one web server where a problem with a single service can take the entire web server down. In order to avoid infrastructure troubles, our data centers use multiple Internet providers and powerful diesel generators, so whatever happens, the servers will keep functioning without any disruptions and your Internet sites will remain functioning. Any software difficulties are going to be dealt with without delay by our expert group of professionals which keep an eye on all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. Additionally, we work with new hardware for the physical hosting servers in which the VPS accounts are created to avoid any probability of hardware dysfunction and every part has been tested extensively. The integrity of your data is ensured by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your sites shall be operating virtually without any interruptions. Our competent admins will resolve immediately any software issue that could appear, so even if there is an issue with a different VPS server account on the physical hosting server, your VPS shall not be affected. The hosting server uptime is listed on our internet site and not concealed in our Terms of Service since we can keep our promise and provide you with a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software or script-driven apps you install on it or how often you restart it, we can guarantee that it is accessible at least 99.9% of the time. Your hosting server will be positioned in our state-of-the-art facility in the core of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and redundant Internet providers, so no blackouts or any other infrastructural problems will affect the proper functioning of your internet sites at any time. Our skilled group of system administrators will make sure that if your server freezes for some reason, it will be rebooted promptly. To prevent any probability of equipment failures, we will give you a web server with new and carefully tested hardware components to be certain that your sites are going to be up and running no matter what.