Installation And Troubleshooting

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If you get your own server, you will have more liberty as to what you could install and run compared to a shared web hosting account. With a shared service, you have access only to your own account, thus you're not able to install server-side software. While this is not a problem for the majority of script-driven apps, there are several which have specific requirements and need specific software to be present on the hosting server either for some additional features or for them to work at all. In the event that you have practical knowledge, you won't have any problems to run the hosting server, but if you don't, you may simply not have the knowledge to handle everything and use the script apps that you want. If that is the case, you could use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and help you with any difficulties that you might encounter.

Installation and Troubleshooting in VPS Servers

The upgrade can be ordered for any of the VPS server plans no matter the Operating System and Control Panel which you have selected or the task that you need to be done as our administrators will assist you with anything relevant to the software on the hosting server. This includes, but is not limited to, setting up third-party apps, setting up hosting server options, troubleshooting scripts in case they do not function adequately, etc. The upgrade provides one hour of work and if a particular task requires less time, the remaining minutes will be available for the future and will be listed within the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which offers half an hour of custom work on your server. Thus, you can work on your sites without needing to worry that you'll not be able to use some application or losing time on technical matters.

Installation and Troubleshooting in Dedicated Servers

If you require our upgrade for any reason, you can add it to your dedicated server with several clicks through your billing Control Panel or if you will need some custom work on the server the minute it's set up, you can obtain the upgrade during the signup process and tell us exactly what you need to be performed, so everything will be ready once your server is up and running. 60 minutes of custom work are included to your account every time you obtain the upgrade, so you can employ this service as many times as you require. If some task needs less time to be carried out, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will let you focus on developing and promoting your websites without spending time on maintaining the dedicated web server or the software set up on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes are not enough to perform all tasks that you require.