A 99.9% Server Uptime
We have built our shared website hosting platform using reliable hardware components and significantly customized software. Our admins have installed a customized version of Security–Enhanced Linux on each of our machines in order to ensure utmost security and dependability. We have added a number of DDoS protection units combined with very powerful firewalls to make sure our network is invincible and secure.
All our shared website hosting plans plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to offer a superior hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve built our very own custom internal network so as to ensure an extremely fast connection speed with the outside world.
And because of this, regardless of which data center facilities you opt for: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to minimize all potential risks with our cloud hosting plans and irrespective of the fact that our company provides outstanding tech support, there are times when the customer simply isn’t pleased with what we are offering. Or he wants to move to a more robust hosting solution, such as a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, we will give you a refund.
24/7 Technical Support
When you own a web hosting firm, your support engineers are of prime importance. This is exactly why we have attentively picked a very skillful team of tech support engineers, each with several years of expertise behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All support requests are responded to in less than an hour and our average response time is below twenty minutes!