Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center incorporated into your Site Control Panel. It includes an enormous repository with commonly asked questions and detailed educational articles written by our trained help desk support staff.

  • Top quality support service
  • Tutorial Video Clips

  • For users who wish to discover how to rectify a commonly experienced problem by watching an instructional video clip, we have added a selection of video tutorials to our Site Control Panel. All the training videos are short and simple to grasp. They offer visual demonstrations of different web site management activities.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 support service with a 1–hour ticket response time guarantee. A team of experienced techs will be available to you to respond to all the queries that you may have. During non–peak hours, a response will be provided within just 20 minutes.