Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is taught to promptly care for all shared website hosting plans users’ requests and help demands. Through our ticket system, it’s possible to post your request and a support crew representative will likely go back to you in only max an hour. Actually, practice has proved that the ordinary reply time frame is 20 minutes.
A Top–quality Support Service
You’ll be able to email us 24x7x365 with any issue you might have relating to Jr.ConeyHost’s products and services. We have professionals available continuously to provide you with assistance anytime needed. You’ll be able to the ticket system or send us a message at any time, alternatively you can grab the phone or use the online chat within working hours.
An Intuitive Help Section
If you wish guidance while performing tasks within the Control Panel, you’ll be able to always click on the Help key and see your problem in the list of content articles that will show up. We have as well turned almost all articles and reviews into training videos. The catalogue of educational videos will come up if you click on the Videos key available in the top right angle.