1 hour ticket response
Our team of tech support engineers is devoted to providing swift answers to all your inquiries. We’ll examine your technical support ticket as soon as it has been submitted and will reply back with a solution to the problem within less than sixty minutes after the trouble ticket submission. As a matter of fact, our average ticket response time is twenty minutes.
An Excellent Customer Service
Our customer care team members possess extensive experience in the shared website hosting plans business and are experienced enough to supply a swift answer to your problem. If, however, the issue at hand is not within the competency of a technician, the technical support ticket will be forwarded to a developer or sysadmin for further assistance.
An Intuitive Help Center
In the Site Control Panel you will find an intuitive Help Center section where you can find quick suggestions on how you can use our services. You can get the answers to your questions in the F.A.Q. library, find more details in the web hosting account management articles or check our instructional video tutorials.