Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Warranty

  • Our technical help and support team is working 24x7x365 to attend to every one of your assistance requests. Every single ticket you submit to us shall be taken care of within up to one hour. If your case requires the aid of an admin, we will forward the ticket to the technician on duty and will let you know that the case is being taken care of.

  • Top quality support service
  • Top–quality Tech Help Service

  • Our customer assist Department is going to be working for you 24x7x365 to to reply to all support demand tickets that you submit. We offer client assistance for all software that are pre–installed on your hosting server. These include our in–house designed Site Control Panel, the selected OS plus the server management panel (in accordance with the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Site Control Panel that is provided at no cost with your VPS gives an integrated article base. You can find an array of extensive how to posts and a group of step by step video tutorials that demonstrate all the necessary site supervision responsibilities. You can use them by simply clicking the Help or Video control keys in the right part of each Control Panel section.